Refund policy
Refund & Return Policy
Last updated: November 9, 2026
At Siere Club, all orders are carefully checked before being shipped. We operate a strict return
and refund policy, and only accept returns for items that arrive damaged, defective or incorrect
due to an error on our end.
1. All Sales Are Final
All purchases made through Siere Club are final.
We do not accept returns or offer refunds for:
• Change of mind.
• Incorrect size selection.
• Items no longer wanted.
• Personal preference.
• Styling or fit preferences.
Please carefully review all product descriptions, images and size guides before placing your
order.
2. Damaged, Defective or Incorrect Items
If you receive an item that is damaged, defective or incorrect due to an error on our end, you
must contact us within 48 hours of delivery.
To submit a claim, please email hello@siereclub.com with:
• Your order number.
• A description of the issue.
• Clear photographs showing the damage or incorrect item.
All claims are subject to review and approval by Siere Club.
3. Approved Returns
Once your return request has been approved, you will have 14 days from the date of approval
to send the item back to us.
Returned items must be in their original condition, with original tags and packaging where
applicable, unless the damage itself makes this impossible.
Return instructions will be provided once your claim has been approved.
Returns sent without prior approval may not be accepted, except where required by applicable
law.
4. Refunds and Replacements
Once we receive and inspect an approved return, we will notify you of the outcome.
Depending on the circumstances, an approved claim may result in a replacement or refund.
Approved refunds will be issued to the original payment method. Processing times may vary
depending on your payment provider.
5. Sale Items
All sale items are final sale and are not eligible for returns or refunds, except where required by
applicable law, including for faulty, damaged or incorrectly supplied items.
6. Contact Us
For any questions or concerns regarding your order, please contact:
Siere Club
Email: hello@siereclub.com
Website: www.siereclub.com